• No cash or credit card refunds, we will provide a gift card with the amount of purchase.
  • No returns without receipt.
  • All changes and refunds will be honored up to 15 days from purchase date.
  • Altered, tarnish or damage goods will not be accepted. Underwear garment can not be changed or returned if opened.

To make a return by mail, please contact our customer service office at 787-408-3498 or by email to customer-service@thinkbigstore.com.

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